Personal Data Treatment Policy

Data controller

The data controller is Momentum 24 LLC, a Florida (United States) company and the operator of FlipMedellín. Contact channel for anything related to personal data: datos@flipmedellin.com. This policy is adopted in compliance with Colombia's Law 1581 of 2012, Decree 1377 of 2013, and related regulations.

Data we process

From our users we process: email address, phone number when used for authentication, product preferences (such as saved listings), and site usage data.

Our system also analyzes real estate listings published on publicly accessible portals. Those listings may include the commercial contact details of agents and agencies, exactly as their owners published them. We process that information only in its original commercial context and use it for no purposes other than those described below.

Purposes

User data: providing the service (analysis, alerts, newsletter), authenticating your account, and improving the product. We do not sell personal data or share it with third parties for their own marketing.

Public listing data: real estate market analysis (price ranges per zone, price history), listing verification, and routing interested buyers to the original listing and its agent. The practical effect for the agent is receiving contact from an informed buyer.

Your rights

As a data subject you may: access, update, and correct your data; request proof of authorization (where applicable); be informed about how your data has been used; revoke authorization and request deletion where no legal or contractual duty requires retention; and file complaints with Colombia's data protection authority, the Superintendencia de Industria y Comercio (SIC).

Requests and complaints

Write to datos@flipmedellin.com with your name, the details of your request, and a way to reach you. Inquiries are answered within ten (10) business days, extendable by five (5) more with notice. Complaints are resolved within fifteen (15) business days, extendable by eight (8) more with notice, per articles 14 and 15 of Law 1581 of 2012.

Third-party photos and listings

Property photos are displayed by linking to the source portal, with credit and a link to the original listing; we do not copy or store them. If you are the agent, the photographer, or the owner of a listing and want us to stop displaying a photo or listing, write to datos@flipmedellin.com and we will remove it.

Effective date and retention

This policy is effective as of July 6, 2026. Data is retained only as long as needed for the purposes described or as required by law. Updates to this policy will be published on this page.